HERE TO HELP

Baby Hele support.

Questions or something not sounding right? Email hello@babyhele.com. Include your iPhone model, iOS version and a brief description of what happened.

Getting started

Choose one or more sounds, adjust their individual levels, and tap Start relaxing. Your phone’s media volume and the app’s sound level both affect loudness. Start low.

Sound when the screen is off

Start a session, then lock your iPhone. The app is designed to continue playing in the background. Calls, audio interruptions, a disconnected output or a device shutdown can stop playback. Restart the session yourself afterward.

Sleep timers and routines

Choose a timer before starting playback. The sound fades in gently and fades out during the final ten seconds. Stop playback to change the timer. Save mix stores your blend and timer as a routine.

The nightlight

Open Nightlight to choose amber, peach or red. Its brightness control affects the screen while the nightlight is open. Closing it restores the previous brightness. The screen stays awake while the light is open and the app is active.

Placement and sound levels

Keep your phone and cable out of the crib and out of reach on a firm, uncovered surface away from your baby’s head. Use the lowest useful volume and limit listening time. No app volume percentage certifies a safe sound level at your baby’s ears.

Purchases

Baby Hele’s planned iOS launch price is US$1.99 as a one-time purchase. Local prices may vary. The App Store will display the final price when the app is available. Apple handles purchases and any refund requests.

Availability

The iOS version is in development and is not yet available on the App Store. This page describes the app being prepared for release.